MILESTONE PALs FAQs (frequently asked questions)
What kind of clothes or articles can I submit for a Milestone Pal?
A wide variety of fabrics are perfectly suitable for making Milestone Pals. Favorite articles of clothing such as dresses, gowns, certain types of wedding attire, shirts, suits, pants, trousers, housecoats, unifoms and pajamas are excellent choices. Accent pieces could be ties and bandanas. Other suitable items include linen, thin blankets, wraps, stoles and table cloths.
Cotton, silk, flannel, wool or such fabrics blended with synthetics are very good choices for durability and stability as they do not stretch. The least suitable fabrics include knits, lace, very thin and delicate fabrics as well as see-through (such as chiffon) and highly stretchable materials (such as pantyhose).
When selecting garments choose some that remind you of your loved one. This can be a well-worn work shirt, a special occasion dress or a comfortable pajamas.
How much fabric (how many garments) needed?
Approximately the equivalent to 1/2 yard of 48" wide fabric is needed to make an 18" Milestone Pal. An adult sized garment is usually sufficient. However, many prefer to use multiple pieces of favorite clothing for a mix-and-match look. If you have only one garment Alnor Design can supplement accent pieces.
Do garments need to be washed in advance?
Yes please. Alnor Design works only with laundered or dry cleaned items. Alnor Design will charge $25 fee to wash/dry clean items. Heavily scented garments or items smelling of smoke will be returned.
Alnor Design understands the desire to keep a lingering scent of a beloved's favorite perfume, cologne or lotion that is sometimes embedded in a garment but must insist that all clothing items submitted to become a Milestone Pal are clean and close to scent-free.
Should I iron the clothes?
If the garments are exceedingly wrinkled upon laundry please so iron them.
How do I pack the garments for shipping?
Gently fold or roll the garments. If tissue paper is available wrap or roll garments in tissue prior to placing in large ziplock bag. Push out excess air as you close the bag. Bobble-wrap plastic bag and place inside heavy duty envelope or use padded envelope. Remember to enclose your completed Order Form and payment along with the garments.
How do I ship the garments?
You can use use the U.S. Postal Service, FedEx or UPS to ship the garments to Alnor Design. Please advise me by email to info@Alnordesign.com when you have mailed the garments so I can be on the look-out for them. It is most helpful if you can provide me with a tracking number.
Are Milestone Pals child safe?
No. Milestone Pals are intended for holding and cuddling, not for vigerous play. Great efforts are, however, make to make Milestone Pals as safe as possible for infants and small children. Eyes and noses are made from felt, securely hand-stithed onto the Milestone Pal. No small parts, pins, bottons are present in a finished Milestone Pal.
Does Alnor Design make Milestone Pal accessories?
At this time Alnor Design does not routinely make accessories for Milestone Pals. If you have a specific request for an accessory for a Milestone Pal please contact me at info@Alnordesign.com. Addi-tional costs will apply to any accessories made.
What about photos of my Milestone Pal?
Alnor Design reserves the right to photograph any and all Milestone Pals made and to publish such photos. Alnor Design owns the rights to these photos.
Published photos will not disclose the name of the Milestone Pal recipient. Embroidered names and dates may appear in photos. Milestone Pals with photo transfers of people or document identification are only published if a written release form granting such right has been obtained. Many families are glad to share their particular Milestone Pals on the website, even posing with them.
You are most welcome to submit photos of you or someone else posing with your/their Milestone Pal. Please send photos to info@Alnordesign.com. In order for Alnor Design to post your photo(s), please click here to download the Photo Release Form. Complete, scan and email the signed form along with your photos.
How long does it take to make a Milestone Pal?
Usually it takes 4-5 weeks upon receipt of payment and garments submitted by customer or 3-4 weeks upon receipt of payment when Alnor Design chooses fabrics.
Alnor Design will confirm receipt of payment/fabric by mail and indicate expected time of delivery. If there are any questions regarding your order I will contact you.
Alnor Design will notify you when your Milestone Pal has shipped.
What if I need my Milestone Pal by a specific date?
Contact me by email at info@Alnordesign.com. It is possible that your order can be processed earlier.
How do I pay for my Milestone Pal?
You can pay with a personal check, Cashier's Check or Money Order made out to Alnor Liturgeia Design.
If you wish to pay by credit card, please write down the name of the credit card holder, type of credit card, credit card number, expiration month and year as well as the credit card's security code (4-digit number on front for American Express and 3-digit number on back for VISA/MasterCard) at the bottom of the Order Form. Should you prefer to provide this information by phone please call me at 323/574-2140.
Can I get a Gift Certificate for a Milestone Pal?
Absolutely. Contact me at info@Alnordesign to inquire about a Gift Certificate.
